Shipments & Returns

Shipments & Returns

FUCHEETAH.com   ships to most areas in the World However, we will NOT deal or provide and services or products to any of OFAC sanctions countries in compliance with the law.

Within Europe:

FUCHEETAH offers a charge of 5/- Euro Standard Delivery – excluding public holidays and weekends.

International Orders

FUCHEETAH offers a flat rate of 15/- TO 25/-  Euro shipping fee per item delivered internationally based in the selected country by standard shipping. Items would be delivered within a period of 15-21 working days excluding public holidays and weekends.

The shipping rate is exclusive of all applicable duties, whether customs or otherwise, and do not include government charges (if any).

REFUNDS

At FUCHEETAH, we offer refunds on returns ONLY in the case of delivery of wrong items. Refunds will be done through the Original Mode of Payment. For Hygienic purposes, all pieces must be unworn and supported with proof of purchase.

FUCHEETAH does not offer returns or exchanges on any sale items. We will notify you once we receive your return and throughout the course of the return process by email and/or by telephone.

For refunds, please send your request to info@fucheetah.com upon receiving your order. Our team will confirm your request and reply to your email. Please ship your return within three (03) days from receiving the Item. Returns shipped more than three (03) days after receiving refund requests will be subjected to an additional restocking fee of 10%.

For refunds, please follow these steps.

  1. Securely repackage your merchandise by the original package received. Cover or remove any original mailing address label or carrier bar-codes from package.
  2. Please send your return to:

FUCHEETAH

TANBRUCKGASSE 33, Unit 28.

1120 WIEN.

AUSTRIA

You will be responsible for paying your own shipping costs for returning items. Shipping costs are non-refundable. Please note that any unsettled shipping costs associated with return packages will be deducted from your refund.

  1. Ship your package using a traceable, insured shipping method. FUCHEETAH cannot accept responsibility for packages we do not ship. Please keep the tracking details for your records.
  2. You will receive an email once your return has been processed. Please allow 14 business days from the time we receive your return for it to be processed.

NOTE: All items must be packaged in the original packing that it was placed in. Please read our Exchange & Returns Terms & Conditions above.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@fucheetah.com.